~/corecheck

We check your machines every day. When something breaks, we fix it remotely.

CoreCheck is remote IT support for small businesses with many machines in one place, or with many stores. Automated checks find the problem, AI works out the cause, and a WebCoreX engineer approves the fix before anything changes.

Talk to us See how a problem gets reported

In daily use on 15 machines across 4 stores.

~/who-it-is-for

For people who want to focus on their work, not their computers.

Many machines in one place

An office, a workshop or a warehouse with computers, printers and a server, and nobody on site whose job is IT.

Many stores or branches

Every location needs to work the same way, and you can’t drive to each one whenever a till or a printer stops.

~/your-programs

We learn the programs you already use.

A short review first

We note what each store or office runs: its machines and its programs.

CoreCheck adapts automatically

Checks and diagnosis adapt to your own programs, whether that’s a CRM or something else.

Example incident

Times are an example. A diagnosis usually takes 2 to 4 minutes.

  1. 07:00

    The daily check runs

    All machines are checked. Everything is fine.

    The check only looks. Nothing changes.

  2. 09:12

    A till stops printing receipts

    A cashier opens the guided form, answers the 7 short steps and presses send. No phone call.

    The report reaches us securely.

  3. 09:13

    Diagnosis starts

    AI runs the approved checks on that till.

    AI only looks. It can’t change anything.

  4. 09:16

    The cause is found

    Printing is stuck on Till 2. AI suggests a restart, from the list of approved fixes.

    It’s only a suggestion so far. Nothing has changed.

  5. 09:18

    An engineer approves

    The store is open, so the engineer first checks that nothing is printing, then approves the fix.

    Only a person can approve, one machine at a time.

  6. 09:19

    Fixed and confirmed

    Printing starts again, the result is checked and the cashier sees that the problem is solved.

    The whole incident stays on record.

~/report-a-problem

Your staff report a problem in 7 short steps.

No phone calls and no IT words. A guided form asks the right questions, then sends everything straight to us and starts the diagnosis.

  1. 01

    Where

    Which store or office.

  2. 02

    What

    What’s going wrong, picked from a short list or typed in.

  3. 03

    Impact

    Is work stopped, or only slower?

  4. 04

    When

    When it started.

  5. 05

    What’s involved

    Which machine or device.

  6. 06

    What happened before

    Anything that changed, and what they’ve already tried.

  7. 07

    Review and send

    One last look, then one button.

Staff can follow the report’s progress and get the answer in plain language.

~/daily-checks

Problems found before your staff call.

Each day, CoreCheck runs 13 automated checks across your machines and reports what it finds. Some examples:

  • ConnectionEvery machine responds.
  • Disk spaceNo disk is about to fill up.
  • PrintersPrinters are working and nothing is stuck.
  • AntivirusProtection is on and up to date.
  • DatabasesDatabases are working normally.
  • SyncData is moving between your machines as it should.
  • Remote accessNo remote access program is installed without our approval.

If a machine is switched off, it shows as “not checked”. It never shows as OK.

~/security

Nothing changes unless a person approves it.

AI looks for the problem. An engineer always makes the final decision.

  • Secure connectionThe connection to your machines is private and encrypted.
  • AI only looksIt runs specific checks and suggests a fix. It can’t change anything.
  • A person decidesAn engineer approves every fix, one machine at a time.
  • Your passwords stay hiddenThey’re removed automatically from check results.
  • Everything is on recordWhat happened, where, when and who approved it.
  • Only what’s neededWe only look at whether your machines are working properly.
~/questions

Questions

What is AI operations (AIOps)?

Using AI in the daily care of computers and systems. In CoreCheck, it finds the likely cause of a problem, so an engineer can decide faster.

Which businesses is it for?

Small businesses in any sector with many machines on site, or with several stores or branches. Shops, offices and warehouses are typical examples.

Can the AI change something on its own?

No. It reads and proposes. A change runs only after a WebCoreX engineer approves it.

What data does the AI see?

The problem report and the results of the checks, without passwords. It doesn’t connect directly to your machines.

What if it can’t be fixed remotely?

An engineer takes over. If someone has to do something on site, we tell you exactly what and why.

~/contact

Tell us what you run.

How many locations, how many machines, and what keeps going wrong. We’ll reply with a practical next step.

Or email info@webcorex.dev